Research Stages And Service
Our process for providing you with a service that exceeds others.
Consultation, scoping and research design
We ensure that we fully understand your business objectives, make justified research recommendations and work to your budget.
To protect the rights of our survey respondents and clients, we apply stringent quality controls throughout the research and analysis processes and operate in accordance with the Market Research Society’s Code of Conduct and Data Protection Act.
Our survey research can be conducted online, on paper, telephone, face to face or as in-depth / qualitative interviews.
Our desk research is conducted using a rich variety of sources, including subscription based business databases.
We use an ‘holistic’ approach to data interpretation, meaning that we leave no stone unturned, and we gain deep insights about your business, marketplace and customers.
We can apply deep and sophisticated statistical analyses but always ensure that our reports can be easily understood and are relevant to your business objectives.
Our clients can receive tangible benefits in a number of ways:
- Face to face presentation of findings to Client management team.
- Action planning session to help implement research findings.
- Custom report, including action plan based on survey findings.
- Appropriate research-based materials for marketing and press.
Once we have delivered our findings, we don’t abandon you! We are always here to offer advice and ongoing support.
To support our commitment to service excellence, we conduct a research process review with you and monitor our own key performance indicators.